What do I do if my check was lost or never received?
If your check is not received within 15 business days of the normal payment date, please contact Denbury Owner Relations to reissue the check. Funds are normally reissued with your next check. Please understand that if you ask for a replacement check the original check will be immediately voided. This means that if the original check arrives on the next day you should NOT CASH it as this check will not be honored by Denbury.
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How do I read my check detail (check detail explanation)?
Please see the check detail example for more information on understanding your check.
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What are the deductions in the column "other deductions"?
This column includes but is not limited to costs associated with gathering, transporting, dehydrating, and processing oil and gas.
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Why are there negative amounts on my check detail? Do I subtract that amount?
Occasionally adjustments must be made on revenue previously paid to you. When this occurs, the original payment is reversed and the new amount is paid. These negative amounts must be subtracted when calculating your total. These adjustments become necessary for various reasons such as: we were originally provided incorrect production figures (volumes) or pricing from the transporter or gatherer of production and a correction is required; production may be allocated incorrectly and must be corrected; or a tax rate may have changed. We make every effort to properly account for the volume and price in accordance with your lease agreement and state statutes. When a correction is necessary, it could result in a negative or positive affect on your check.
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When will I get my check?
Royalty Checks are mailed on the 26th of the month, unless that day is a weekend or a holiday. In that case, payment will be mailed on the following business day.
*PLEASE ALLOW 15 BUSINESS DAYS FOR DELIVERY OF YOUR CHECK*
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When are royalty payments made (Royalty Payment Schedule)?
Royalty Checks are mailed on the 26th of the month, unless that day is a weekend or a holiday. In that case, payment will be mailed on the following business day.
*PLEASE ALLOW 15 BUSINESS DAYS FOR DELIVERY OF YOUR CHECK*
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Can I enroll in Direct Deposit?
Visit our Owner Relations-Forms page for sign-up instructions.
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Why does my payment differ from others in my family?
Many factors can impact your payment: non-resident tax laws, rounding, decimal of interest or owners may be set up with different check limits. For more information, please contact Denbury Owner Relations for further details.
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What is the Minimum Payment Policy?
Payments will be made monthly to all owners with cumulative balances of $25 or more. Balances less than $25 will be released twice a year (typically in March and September) so that payment is made at least semi-annually.
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Why have I not received any money on a new well that is producing?
Payment is made as soon as complete title information is received but no later than the terms of the lease or state statutes allow.
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Can I receive a copy of an endorsement (signature) on my check?
Yes, upon your request we will obtain a copy and send it to you either by fax or mail.
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Why does my monthly payment vary?
Check amounts may vary from month to month depending on production volumes, price of product, marketing arrangements, changes in tax laws, or any adjustments that may occur.
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