Direct-Deposit

Frequently Asked Questions (FAQs)

Owner Relations - Direct Deposit

Where do I get a login name and password to enroll for direct deposit?

An enrollment letter containing your login name and password will be sent to the address on file.  If you do not have your letter, see the instructions to sign-up for a direct deposit.

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How long will it take to set up my direct deposit once I enroll online and submit the required forms?

The enrollment process may take up to 90 days.

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If my interest is held jointly, do all parties have to sign the direct deposit registration form?

Yes, if ownership is held jointly all parties are required to sign.

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How long do I have to submit my forms after registering online for direct deposit?

Required forms must be received within 30 days after online registration.

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What if I do not have a check from my bank to send in with my direct deposit form?

You may request a letter from your bank.  Must be on bank letterhead listing the account name, account number and routing number.

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Can I login to my account and view my check detail if I do not enroll in direct deposit?

Yes, you may login to your account online at any time and select “Check Detail” to view your statement(s).

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How do I select the option to have my check detail automatically emailed to me?

Log in to your account online and select ‘Owner Profile”.  Under Auto Send Options Tab select “Check Detail Data”. Select your preferred option.

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Can I have my payment split between two or more bank accounts?

No, not at this time.

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How can I tell which bank account I currently have set up for direct deposit?

Log in to your account online and select “Owner Profile”. Your current bank information will be displayed under Current Interests near the bottom of the page.

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How do I change my existing direct deposit enrollment to a different bank and/or bank account?

Log in to your account online and select “Direct Deposit Request Form.” Complete form, print and return to Denbury with a copy of a voided check.

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Where do I find my 9 digit routing number (ABA) and bank account number?

The routing number and bank account number is found on the bottom line of the check.

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How do I change my password?

Log in to your account online and select “Owner Profile” then select “Change Password”.

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How do I update the email address linked to my account?

Log in to your account online and select “Owner Profile” then select “Update Email”.

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How do I cancel my Direct Deposit?

Login to your account online and select Cancel Direct Deposit. It may take up to 30 days to process cancellations.  After your cancellation is processed, you will begin receiving paper checks via USPS Mail.

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What if I do not enroll in direct deposit?

You will continue to receive a paper check via USPS Mail.

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